Client Resources

Practical information for getting started and staying connected with your care.

Detailed client guides

New to Calm Mind Therapy?

Start with our services and therapist profiles, then book your first appointment. New clients can register through our secure booking portal. If you need help choosing a therapist, contact our team.

Your secure client portal

Open the Calm Mind Therapy portal in Zanda to book appointments, view invoices and receipts, and complete forms when requested. New and existing clients are welcome. New clients: select Register and verify your email. Existing clients: log in. If you cannot sign in, email our team for help.

Before your first session

  • Complete any forms sent to you before your appointment.
  • Think about what brought you to therapy and what you would like to be different. A few notes are enough.
  • Bring questions about the approach, fees, confidentiality or how sessions work.
  • You do not need to prepare a complete history or have everything figured out.

Preparing for a virtual appointment

Choose a private, comfortable space in Ontario where you can speak freely. Check your internet connection, microphone and camera, and keep your device charged. Use the appointment link provided by the practice. If you cannot connect, contact us at 416-948-5506.

Fees, insurance and receipts

Review Fees & Insurance before your appointment. Ask your insurer whether your selected therapist’s professional designation is covered and whether your plan requires a referral. Your insurer makes the reimbursement decision. Existing clients can check Zanda for invoices and receipts or contact us about an administrative correction.

Appointment changes and questions

For rescheduling, cancellation questions or help accessing forms, contact our team. Refer to your service agreement for the cancellation terms that apply to your care. Please keep email and website enquiries brief and save sensitive clinical details for your session.

Understand the language of therapy

Our Therapy Glossary explains common terms, and our FAQ covers questions about starting therapy.

Need help finding your next step? Email maryam@calmmindtherapy.ca or call 416-948-5506.